Refund Policy

We will be happy to make a refund, which will go onto the original payment method used when you made your purchase. We are not able to refund any postage charges unless your item is faulty or damaged We are not able to refund any postage charges unless your item is faulty or damaged.

We can also offer exchanges for orders placed online as long as returned in its original state.

Please email
Info@soulcandles.co.uk to arrange a return or exchange.